Friday, November 24, 2017

Privacy Statement

 

This Privacy Statement was last updated on November 11, 2015.

If you have not reviewed it since that date, please do so now.

You will not receive any other notice of changes to this statement.

Privacy Information for NTC’s Client Web Portal

Nationwide Title Clearing, Inc. (“NTC”) recognizes the confidentiality of information that may be disclosed by its clients and users (collectively, “Clients”) in registering, making purchases from us and managing open orders, and we are committed to protecting your privacy. The following discloses our information gathering and dissemination practices in connection with our services.

Overview
The personal, private information that is provided to us by individual Clients is not provided to unrelated third parties except in rare cases set forth below or involving possible violations of our Terms of Use or as may be required by law. We do collect some data, always with your knowledge, that is used to fulfill orders and otherwise enhance content to better meet the needs of our users.

The specifics of our use of personal information are best described in the answers to the following Frequently Asked Questions.

Do you ask for personal information from your Clients?
Yes. We ask for your name, e-mail address, and other limited personal information when you sign up as a Client, when you use features such as e-mail, and when you make purchases from us. Much of this information may be submitted at your discretion. We may ask for similar information at other times, such as when you enter sweepstakes or other promotions sponsored by us and/or one of our partners.

To facilitate payment and fulfillment in connection with purchases from us, we will request personal credit card, debit card or other payment information.

How do you handle personal information about your clients’ customers?

Our clients often provide us with personal information about their customers, to enable us to provide services relative to those customers.  We treat all such information as confidential, “non-public personal information” subject to the requirements of the Gramm Leach Bliley Act, 15 USCS § 6801 et seq.  NTC has adopted strict administrative, technical and physical safeguards to (1) ensure the security and confidentiality of such customer information, (2) protect against any anticipated threats or hazards to its security or integrity, and (3) protect against its unauthorized access or use.

 

How do you use my personal information?
The primary use of your personal information, other than directly in connection with a purchase, is to efficiently provide you with personalized, relevant information.

We will also use registration information to let you know about new features or other offers of interest from us and to address customer service needs and requests.

In distributing advertiser or sponsor messages, the advertiser is not given access to individual account information. We do not sell, rent or otherwise distribute the personal information you provide us to these advertisers for their use. Advertisers simply provide the advertising message and we then display or forward the ad to appropriate users.

Will you disclose any of my personal information to third parties?
We will not disclose your or your customers’ personal information provided in connection with registration or purchases, except as described in this Privacy Statement or as may be required by law, or to protect our rights or property.

Information submitted by you (such as information about products you purchase from us, your name, address, e-mail address) may be shared with companies with which we have a commercial relationship and through which you reached us, for marketing purposes. For example, if you make a purchase with us because of a special offer made through another website acting as a distributor of our products, in that circumstance you will be considered their customer as well. We will not, except as may be required by law, share with any other party your password or payment information.

Other circumstances where limited personal information may be disclosed are specifically described when the data is collected, or in the rules of sweepstakes or other promotions.

We do reserve the right to disclose aggregated user statistics, such as "45 percent of our users are female," or "10,000 Clients indicate an interest in gardening," in order to describe our services to prospective partners, advertisers and other third parties.

Under protection of confidentiality agreements, we use third party processors in some cases to help us provide services and manage our relationships with you and other clients. These may include purchase and order fulfillment, credit card processing, removing duplicate information from lists, providing marketing assistance and providing other customer services. Third-party processors and providers will be given access only to that information needed to perform their support functions, and are prohibited from using it for other purposes.

As our business continues to grow, we might buy or sell subsidiaries or business units. In these transactions, customer information is often one of the transferred assets, remaining subject to promises made in existing privacy statements. Also, in the event that NTC or substantially all of its assets are acquired, customer information will, as a matter of course, be one of the transferred assets.

Except as described above, no personal information that you provide us concerning your customers will be shared with any other person or company for any purpose.

What about purchases from advertisers or linked websites?
If you click away from an NTC website to visit the website of any third party advertiser or sponsor, you may be asked for your credit card or other personal information in order to purchase or use products and services offered there. These companies have their own privacy and data collection policies and practices. We have no responsibility or liability for these independent policies or practices. You should therefore review their privacy policies carefully if you have concerns about how your information may be used.

Will you use my information for direct mailings?
We will send electronic mail or other mail to you, for the purpose of informing you of changes or additions to any NTC related products and services. If you do not want to receive such mailings, you may opt out at any time by using the “unsubscribe” link listed in the e-mail or at your preferences page.  We will not knowingly initiate any communication to one of your customers.

May I refuse to provide personal information to you or to accept advertising?
Visitors to NTC’s website(s) may access NTC’s free services online by providing a first name, last name, and e-mail address or other information that we may deem appropriate to that purpose. To make a purchase, or to gain full access to Client-only areas of such website(s), a username, e-mail address and appropriate billing information will be required. To the extent any website operated by or on behalf of NTC may be partially supported by advertising, you may not "turn off" the advertising that appears on the website’s pages. However, you may opt to be excluded from receiving any e-mail advertising.

Do you use "IP Addresses?"
In the event that you access one of NTC’s websites, we may use your IP address to help diagnose problems with our server, and to administer the website. Your IP address may also be used to gather broad demographic information such as geographic distribution of our Clients, and may be used to “geolocate” our Clients to allow us to provide services appropriate to your place of residence.

Do you use “Cookies?”
Contrary to popular myth, cookies do not extract private or personal information from your computer’s memory. Rather, cookies record only information you volunteer to us upon registering or visiting one of our websites. Cookies are tiny files placed onto the hard drive of your computer when you register at our website that enable our server to recognize or "remember" who you are each time you return. We may make limited use of cookies to deliver content specific to your interests. For instance, we may use cookies to retain your personal preferences, hold session information for a "shopping basket," or save your password so it doesn’t have to be re-entered each time you log in.

When do you distribute or publish information on the living on your websites?
Posts contributed by our Clients to message boards and other community areas of our websites may include information on the living. While we advise our Clients to be sensitive to privacy issues, we have no control over the content of these posts. If such a post violates our Terms of Use, you may notify us at "report abuse" [a now-defunct link] and we will help work toward resolving the issue.

We do republish databases that contain published information on the living, such as white pages, people-finder directories and some birth, death and marriage records. The information in these databases has been gathered from public records released by governmental and other agencies, and is available elsewhere, often on the Internet.

What else should I know about privacy?
The following details a few key issues mentioned in context above:

Client Profiles
You may provide information about yourself to the community and other areas of our websites, but only at your option. If provided in a public community area, the data is, of course, public. Participation in public areas and community services is at your discretion.

Additional Services
If you purchase additional services from us, additional policies may apply regarding how we maintain and use that information and your rights to control that information.

Contests & Promotions
We may occasionally run contests or other special promotions in which we ask Clients or visitors for contact information (like an e-mail address) or demographic information (like a zip code, age, or income level). We use this data to send users promotional material about our company or our partners. The participant’s contact information is also used to contact him or her when necessary and may be shared with other companies for promotional purposes, but only with your prior permission and under the terms and conditions specified when you take part in the promotion. At any time, you may opt-out of receiving future mailings of this kind, or simply decline to take part in the promotions.

Contacting Us
If you have any questions about this Privacy Statement, the practices of or your dealings with NTC, you may contact us at the following address: Nationwide Title Clearing, Inc., Attn: Customer Service, 2100 Palm Harbor Blvd, Palm Harbor FL, 34683.